Shipping policy

Shipping Policy

At MultiBuy, we strive to deliver your orders quickly and efficiently across India.

Order Processing

  • All orders are processed within 1-2 business days after successful order placement.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sale periods, festive seasons, or high order volumes, processing times may be slightly longer.

Shipping Coverage

We currently ship to most serviceable locations across India through trusted courier partners.

Shipping Charges

  • Prepaid Orders: Free Shipping on eligible products and offers.

  • Cash on Delivery (COD): A nominal confirmation fee may be charged on select orders to reduce fake order placements. This amount is adjusted against the final order value.

  • Shipping charges, if applicable, will be displayed at checkout before payment.

Estimated Delivery Time

  • Metro Cities: 3-5 business days

  • Tier 2 & Tier 3 Cities: 4-7 business days

  • Remote Locations: 5-10 business days

Actual delivery timelines may vary depending on courier service availability, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or email. You can use this tracking information to monitor your shipment status in real time.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to incorrect address, unavailability of the customer, or refusal to accept the order, the shipment may be returned to us.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. MultiBuy is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery with clear photos and order details for assistance.

Contact Us

For shipping-related questions, please contact our customer support team through the contact details available on our website.

MultiBuy reserves the right to modify this Shipping Policy at any time without prior notice.