Return Policy

At MultiBuy, we want you to shop with confidence.

• Customers can request a return within 5 days of product delivery.

• The product must be unused, unwashed, and in its original condition with all tags and packaging intact.

• Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.

• To initiate a return, please contact our customer support within 5 days with order details and product images.

• Once the return is approved, the product must be shipped back as per the instructions shared by our support team.

• After quality inspection, the refund will be processed to the original payment method within the applicable timelines.

Note: Products showing signs of use, washing, or alteration will not be eligible for return.